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Why use On-Hold Messaging?

 

 
Higher Sales
16 -20% of callers made a purchase based on an offer they heard from an on-hold advertisement.

Fewer “Hang-ups”

Having an On-Hold Marketing program reduces call abandonment by almost 79%. Callers will stay on-hold 130% longer with an On-Hold Marketing program.

Provide the Best Customer Service

The average American business executive spends 10 working days on hold each year. 85% of callers preferred On-Hold Marketing to other options.

QPM presents a very simple and extremely effective form of advertising called On-Hold Marketing. On-Hold Marketing is a series of customized music and messages unique to your company’s products and services that plays to your customers while they are on-hold.

Dramatically reduces caller abandonment
Increases sales
Reinforces existing ad campaigns
Prevents callers from hearing competing ads
Educates the caller
Enhances your image
Excellent one-to-one marketing tool
Lowers caller frustration
 

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